Invoices and payments

Invoice software for service businesses.

Invoice software for service businesses: complete a booking and its invoice is ready, with any deposit paid at booking already taken off. Record the rest however it arrives.

  • An invoice from every booking
  • Deposits paid online come off the bill
  • Tips tracked per person
Look inside

From finished visit
to paid invoice.

Pick a part of it.

Invoices

Bill it, track it, get it paid.

Invoices come straight from bookings, with a status you can see at a glance.

  • Draft, issued, paid or overdue, and voidable.
  • PDF invoices with your number prefix and terms.
  • Billed, collected and due, side by side.
What's included

Invoicing software
for salons, studios and clinics.

Everything a service business bills for, on one invoice.

Invoices from bookings

Complete a booking straight into its invoice, or make one by hand. Draft, issued, paid or overdue, and voidable.

PDF invoices

Downloadable PDFs with your invoice number prefix, payment terms and default notes.

Deposits, then the rest

A deposit paid at booking comes off the invoice. Record the rest: cash, card, UPI or a bank transfer or payment link.

Discounts

Manual discounts with a reason, or coupon and referral codes.

Tip tracking software, built in

Three suggested percentages, or fixed amounts on small bills. Tips are tracked per staff member.

Tax your way

One service tax rate, included or added on top, a rate per product, and your tax ID on invoices.

GST invoices for India

SAC and HSN codes when you need them.

An optional card surcharge

Add a percentage to card payments as its own line. It never applies to cash.

See what's due

Unpaid invoices on the dashboard and the Payments due report. No-show fees are charged to a saved card, or left as an unpaid invoice.

Selling products? Add them to the same invoice, and stock goes down automatically.

Deposits online, the rest your way.

Customers pay a deposit when they book, and no-show fees go on their saved card, through your own Stripe account. The rest of the bill you take the way you already do, and record in a couple of taps. Your money is never held by anyone else. How deposits work

Why it helps

No more typing
bookings into invoices.

How invoicing inside your booking system compares with the usual ways.

Compared onFreshBookings invoicesA separate invoicing appPaper or spreadsheets
Line itemsFilled in from the bookingTyped in againWritten by hand
Tips per staff memberTracked automaticallyUsually notBy hand
Who still owes youPayments due reportYesHard to see
Payroll from the same dataCommission and tips per personNoNo
Deposits and no-show fees by cardOnline, through your own StripeSometimesNo

General patterns, not any one product.

Goes well with

Getting started

Set up in three steps.

Sign up in a minute. A guided setup walks you through the rest, and every step can be skipped and finished later.

1

Find your business on Google

Search for it on Google Maps and your details are filled in for you.

2

Add your services and hours

Pick your type of business, add what you offer, and check your opening hours.

3

Paste the form on your site

Copy two lines into your website. Try it first with the preview in settings.

Everything included

All of it, in one place.

From the first booking to the payroll report. Every feature here works today.

Get booked

  • Booking form on your siteSits in your page. No customer login.
  • AI receptionistAnswers questions and books, day and night.
  • Your own questionsText, dropdown, date, yes/no and more.
  • Approve bookings firstOnline bookings can wait for your OK.
  • Know where bookings come fromUTM tags, referring site and device.
  • Calendar inviteAdd to Google Calendar or download .ics.

Run the day

  • CalendarDay, week and month, a column per person.
  • Check-in to completedClear statuses, and change services on arrival.
  • Recurring bookingsUp to 26 visits, with clashes flagged first.
  • Automatic reminders24 hours and 1 hour before, by text, WhatsApp or email.
  • Two-way textsCustomer replies land in your Inbox.
  • Alerts on your phoneNew bookings, requests, cancellations, messages.

Get paid

  • Invoices from bookingsComplete a visit and the invoice is ready. PDF too.
  • Tax your wayIncluded or added on top. GST codes for India.
  • DepositsA fixed amount or %, paid when they book online.
  • Card on fileSaved with Stripe, charged only if they don't show.
  • Record any paymentCash, card, UPI or online, including part payments.
  • TipsSuggested amounts, tracked per staff member.
  • Card surchargeAn optional % on card payments, never on cash.
  • No-show feesPre-filled, and charged to the saved card.

Bring them back

  • Follow-upsWho is due back today, cleared when they rebook.
  • Prepaid packagesBundles of sessions, valid for a set time.
  • Punch cardsBuy X, get Y free.
  • CouponsLimits, minimum spend and expiry dates.
  • Referral programCredit for them, a discount for their friend.
  • ReviewsHappy customers sent on to Google, Facebook or Yelp.

Run the business

  • Customer recordsHistory, notes, packages and lifecycle stages.
  • SegmentsGroup customers by visits, spend or recency.
  • Staff and rolesOwner, Admin and Staff. Prices and commission per person.
  • Time clock and payroll reportHours, commission and tips per person.
  • Retail productsStock in batches, sold on the invoice.
  • Dashboard and 14 reportsMost of them export to CSV.
Questions

About invoices and payments.

Straight answers, including what FreshBookings doesn't do yet.

Does FreshBookings process card payments?

For deposits and no-show fees, yes, through your own Stripe account, in the countries Stripe supports. The rest of the bill is recorded: take it however you already do (cash, your card reader, UPI, a bank transfer or a payment link). Either way, your money goes straight to you, never through us.

Can I take a deposit?

Yes. Customers pay it when they book online: a fixed amount or a percentage of the booking, and it comes off the invoice. See deposits and no-show fees. A deposit taken in person can be recorded as a part payment.

Does it handle GST for India?

Yes. Add SAC and HSN codes, set one service tax rate (included in the price or added on top) and a tax rate per product, and show your tax ID on invoices.

How are tips tracked?

Customers can pick from three suggested percentages, or fixed amounts on small bills. Each tip is tracked against the staff member, and flows into the Staff tips and Payroll reports.

How do refunds work?

A deposit is refunded automatically when a customer cancels in time. For anything else, record the refund against the invoice and the customer is told; the money itself goes back however it was paid.

Can I export my invoices and payments?

The Sales, Transactions and Payments due reports export to CSV, and every invoice downloads as a PDF.

Your next booking
starts here.

Get FreshBookings for your business, from the first booking to the next one.

  • No account needed to book
  • AI receptionist included
  • No message credits to buy