An AI scheduling assistant for your website.
An AI scheduling assistant in a chat bubble on your website. It answers questions and books real appointments, day and night, with one tap from the visitor.
- Never books without the visitor's tap
- Hands over to your team when it can't help
- Runs on your own Claude or OpenAI account
A receptionist on your website,
even at 2am.
AI appointment booking, plus the questions in between. Pick one of three everyday chats and watch it play.
A preview with sample data. Your assistant uses your own services, prices and notes.
Knows your business.
Books like your team would.
An AI receptionist for small businesses, set up from what's already in FreshBookings.
Knows your business
Your services, prices, durations, staff, opening hours and holidays, straight from FreshBookings.
Learns the rest from you
Write anything else in "What should the assistant know?": parking, policies, what to bring.
Books real appointments
It finds times that are actually free, then shows a booking card the visitor confirms with one tap, and pays your deposit if you take one.
Hands over when it should
It takes their name, phone and question, creates a lead, and you get a push notification.
Replies in their language
Visitors can write in their own language, and it answers in the same one.
Every chat in your Inbox
Read every conversation under AI chats, with what it booked and what each one cost.
Your own AI account
It runs on your Claude or OpenAI key. You pay the provider directly and set your own monthly limit.
Bookings keep their source
Bookings from the chat are tagged with their traffic source, just like the booking form.
One line to add it
Paste one line of code and the chat bubble appears on every page you add it to.
Works alongside the booking form: customers can book either way, and both land in the same calendar.
Helpful at 2am.
Never out of line.
An AI booking assistant should save you time without surprising you. These three things are built in.
It asks before it books
It finds a free time and shows a booking card. Nothing is booked until the visitor taps to confirm.
It knows when to hand over
When it can't help, it takes their name, phone and question, creates a lead, and you get a notification.
You set the spend
It runs on your own Claude or OpenAI account. Set a monthly limit there, and see what each chat cost in your Inbox.
This AI receptionist lives in a chat bubble on your website. It doesn't answer your phone. When someone calls or walks in, you add them to the same calendar in a few taps.
A booking is only
the beginning.
Bookings from the chat go straight into your calendar, and the rest happens on its own.
Answer now,
not tomorrow morning.
How a 24/7 AI receptionist on your website compares with the usual ways to handle questions.
| Compared on | FreshBookings AI receptionist | A contact form | A phone answering service |
|---|---|---|---|
| Answers at 2am | Yes, straight away | No, you reply later | Depends on the plan |
| Books a real time | Yes, after the visitor's tap | No | Often takes a message |
| Knows your prices and free times | Yes, from FreshBookings | No | Depends on the service |
| Answers phone calls | No, website chat only | No | Yes |
| What it costs | Your AI provider's usage, with your own limit | Nothing | A monthly fee or per call |
General patterns, not any one product.
Goes well with
Set up in three steps.
Sign up in a minute. A guided setup walks you through the rest, and every step can be skipped and finished later.
Find your business on Google
Search for it on Google Maps and your details are filled in for you.
Add your services and hours
Pick your type of business, add what you offer, and check your opening hours.
Paste the form on your site
Copy two lines into your website. Try it first with the preview in settings.
All of it, in one place.
From the first booking to the payroll report. Every feature here works today.
Get booked
- Booking form on your siteSits in your page. No customer login.
- AI receptionistAnswers questions and books, day and night.
- Your own questionsText, dropdown, date, yes/no and more.
- Approve bookings firstOnline bookings can wait for your OK.
- Know where bookings come fromUTM tags, referring site and device.
- Calendar inviteAdd to Google Calendar or download .ics.
Run the day
- CalendarDay, week and month, a column per person.
- Check-in to completedClear statuses, and change services on arrival.
- Recurring bookingsUp to 26 visits, with clashes flagged first.
- Automatic reminders24 hours and 1 hour before, by text, WhatsApp or email.
- Two-way textsCustomer replies land in your Inbox.
- Alerts on your phoneNew bookings, requests, cancellations, messages.
Get paid
- Invoices from bookingsComplete a visit and the invoice is ready. PDF too.
- Tax your wayIncluded or added on top. GST codes for India.
- DepositsA fixed amount or %, paid when they book online.
- Card on fileSaved with Stripe, charged only if they don't show.
- Record any paymentCash, card, UPI or online, including part payments.
- TipsSuggested amounts, tracked per staff member.
- Card surchargeAn optional % on card payments, never on cash.
- No-show feesPre-filled, and charged to the saved card.
Bring them back
- Follow-upsWho is due back today, cleared when they rebook.
- Prepaid packagesBundles of sessions, valid for a set time.
- Punch cardsBuy X, get Y free.
- CouponsLimits, minimum spend and expiry dates.
- Referral programCredit for them, a discount for their friend.
- ReviewsHappy customers sent on to Google, Facebook or Yelp.
Run the business
- Customer recordsHistory, notes, packages and lifecycle stages.
- SegmentsGroup customers by visits, spend or recency.
- Staff and rolesOwner, Admin and Staff. Prices and commission per person.
- Time clock and payroll reportHours, commission and tips per person.
- Retail productsStock in batches, sold on the invoice.
- Dashboard and 14 reportsMost of them export to CSV.
- 16 currencies
- Any timezone
- Sign up from your Google listing
- Import customers from CSV or Excel
- Installs like an app
- Address autocomplete
About the AI receptionist.
Straight answers, including what it doesn't do.
Does it answer phone calls?
No. It's a chat on your website, not a phone line. When someone calls or walks in, you add the booking to the same calendar in a few taps.
Will it book something without asking?
Never. It finds a free time and shows a booking card. The appointment is only booked when the visitor taps to confirm.
What does it cost to run?
It runs on your own Claude or OpenAI account, so the AI provider bills you directly for what you use. Set a monthly limit with them and it can never cost more than you expect. Your Inbox shows the cost of each conversation.
What happens when it can't answer?
It takes the visitor's name, phone and question, creates a lead, and sends you a push notification. You call or text them back. Your team can't reply inside the website chat itself.
How does it know about my business?
It reads your services, prices, durations, staff, opening hours and holidays from FreshBookings. Add anything else, like parking, policies or what to bring, under "What should the assistant know?"
Which languages does it speak?
It replies in the visitor's language. The FreshBookings app and booking form are in English for now.
Can it take payments or deposits?
Deposits, yes. If you ask for a deposit or a saved card, the visitor pays it or saves the card when the chat books them, just like on your booking form. The rest of the bill is paid at the visit. How deposits work
Your next booking
starts here.
Get FreshBookings for your business, from the first booking to the next one.
- No account needed to book
- AI receptionist included
- No message credits to buy